Best Home Care Agency; Contact Nursing Services of South Africa 

For professional, compassionate home-based care, trust Nursing Services of South Africa, the leading home care agency. Full-time hospitalisation or retirement homes are not the only options - our dedicated and compliant team is available 24/7 to assist you and your loved ones. 

Comprehensive Home Care Solutions 

We provide highly qualified and experienced healthcare assistants (HCAs) to families across South Africa. Our HCAs offer essential care services, including medication administration, assistance with daily living activities such as bathing and meals, and companionship to enhance the overall well-being of patients. 

With over 80 years of experience in home nursing, we ensure the highest standards of care for individuals requiring personalised support. Our services are ideal for elderly or frail individuals and those with chronic or complex medical conditions. 

NSSA Home Care Nursing Service Providers for more than 80 years

Home Care Covered by Medical Aid 

For patients whose Medical Aid includes an in-home care benefit, Nursing Services of South Africa collaborates with most Medical Aid providers to ensure eligible patients receive the necessary support. Our valid Practice Number ensures compliance with Medical Aid requirements, enabling successful claims processing. 

Medical Aid Coverage for Home Nursing Services 

Medical Aid typically provides cover for home-based nursing care under the following benefits: 

  • Advanced illness benefits: Care for patients with progressive or life-limiting conditions. 

  • Alternative to hospitalisation: Enabling patients to receive appropriate nursing care at home rather than in hospital. 

  • Post-operative care benefit: Support for recovery and rehabilitation after surgery. 

  • Annual frail care benefits: Available through certain Medical Aid schemes for elderly or chronically ill patients. 

Key Information for Medical Aid Claims 

Before care begins, it is essential to confirm your benefits with your Medical Aid provider. Most Medical Aid providers require: 

  • A compulsory initial nursing/risk assessment conducted by Nursing Services of SA. 

  • A doctor’s letter of motivation, including the appropriate ICD-10 codes for the condition requiring care. 

To process your Medical Aid claim efficiently, please provide: 

  • Full name of the main Medical Aid member and patient (if different). 

  • Residential address and ID number.

  • Medical Aid provider, membership number, and dependent code (if applicable).

  • Doctor’s letter with ICD-10 codes. 

Why Choose Nursing Services of South Africa?

  • Experienced Professionals: Our highly trained healthcare staff provide care tailored to individual needs. 

  • Flexible Services: Care is available from a minimum of 6 hours per day to full-time, including overnight stays. 

  • Personalised Support: We promote independence while delivering compassionate, patient-centred care. 

  • Peace of Mind: Our nurses and caregivers not only support patients but also provide reassurance to families. 

Additional Support Services 

Our team assists with a variety of medical and personal care needs, including: 

  • Dementia and Alzheimer’s care 

  • Frail care and supported living 

  • General medical and non-medical assistance 

  • Person-centred, individualised care plans 

How Our Care Coordinators Assist You 

Our care coordinators guide you through every step of the process, including: 

  • Providing terms and conditions and supporting booklets.

  • Supplying a pro-forma invoice detailing all costs.

  • Booking an assessment to determine the level of care needed. 

  • Acting as your point of contact 24/7 throughout your care programme.

  • Assisting with risk assessments and care plans.

Contact Us 

Need trusted home care services for yourself or a loved one? Get in touch with us today for a free consultation. 

Providing exceptional home nursing and care services for over 80 years.